Terms of Service.

These Terms of Service (“Terms”) govern your access to and use of the Litespeed Marketing website at litespeedmarketing.com (the “Site”) and any marketing, advertising, design, or related services we provide (“Services”). By accessing the Site or engaging us for Services, you (“you” or “Client”) agree to these Terms. If you do not agree, please do not use the Site or our Services.

1. Who We Are

Litespeed Marketing (“Litespeed,” “we,” “us,” or “our”) is a marketing agency based in Vancouver, Washington, providing paid advertising management, landing page design, and custom website services to businesses across the United States.

2. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use the Site or our Services. If you are using the Site or engaging Services on behalf of a business, you represent that you have the authority to bind that business to these Terms.

3. Our Services

Scope of work

The specific Services we provide — including platforms managed, monthly deliverables, ad-spend amounts, and any add-ons such as landing pages or custom websites — will be described in the plan you select or in a written agreement, statement of work, or onboarding form we share with you. Pricing listed on the Site is current at the time of publication and may be updated from time to time.

Month-to-month engagements

Unless otherwise agreed in writing, our Services are billed monthly and either party may cancel at any time with reasonable notice as described in Section 6 below. There are no long-term contracts unless you sign one.

Ad spend

Where ad spend is “included” in your plan, the included spend amount, platform allocation, and any limitations will be communicated to you. Ad spend in excess of the included amount, if any, is your responsibility and may be billed separately or charged directly to your accounts.

4. Client Responsibilities

To deliver Services effectively, you agree to:

• Provide timely, accurate information, materials, brand assets, and access (including ad-account, analytics, and platform access) we reasonably need;
• Maintain accounts in good standing with the relevant ad platforms (such as Google Ads and Meta);
• Comply with the policies of all platforms used to deliver Services, as well as all applicable laws (including consumer-protection, advertising, and privacy laws);
• Promptly review and provide feedback on creative, copy, and campaign drafts when requested;
• Pay invoices on time as described in Section 5.

You are responsible for the accuracy and legality of any claims, offers, imagery, or content you provide for use in advertising or on landing pages.

5. Fees & Payment

Service fees are billed in advance on a monthly basis using the payment method on file. Setup fees, if applicable, are billed at the start of your engagement. All fees are non-refundable except where required by law or where we expressly agree in writing.

If a payment fails or is more than seven (7) days past due, we may pause Services until payment is current. Repeated non-payment may result in termination of your engagement.

6. Cancellation & Termination

You may cancel your engagement at any time by emailing us at the address in Section 17. Cancellations take effect at the end of the current billing period; we do not pro-rate refunds for partial months. We may also terminate Services at any time, with or without cause, by providing notice to you. We reserve the right to suspend or terminate Services immediately if you breach these Terms, fail to pay, or use Services in a way that violates platform policies or applicable law.

Upon termination, we will return or revoke access to your accounts within a reasonable time, and you remain responsible for any fees or ad spend incurred prior to termination.

7. No Guarantee of Results

Marketing and advertising results depend on many factors outside our control, including market conditions, competition, your offer, your website, third-party platform changes, and your industry. While we work hard to deliver strong outcomes and will share performance data with you, we do not guarantee any specific results, including rankings, leads, sales, return on ad spend, conversions, or revenue. Any forecasts, benchmarks, or example results we share are estimates only.

8. Intellectual Property

Our materials

All content on the Site — including text, graphics, logos, images, and code — is owned by Litespeed or our licensors and is protected by copyright, trademark, and other laws. You may not copy, modify, or redistribute our materials without our prior written consent, except as permitted for normal use of the Site or as expressly granted in a written agreement.

Client materials

You retain ownership of materials you provide to us (such as your brand assets, copy, photography, and product information). By providing them to us, you grant Litespeed a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display those materials as needed to provide the Services.

Deliverables

Final deliverables we produce specifically for you (such as ad creative, landing pages, or custom websites) become your property upon full payment of all related fees, unless otherwise stated in a written agreement. Litespeed retains rights in any pre-existing tools, templates, frameworks, or know-how used to create those deliverables, and may use anonymized performance data and examples of completed work for portfolio and marketing purposes unless you ask us in writing not to.

9. Confidentiality

Each party agrees to keep the other party’s non-public business information confidential and to use it only for purposes of the engagement. This obligation does not apply to information that is publicly available, independently developed, lawfully received from a third party, or required to be disclosed by law.

10. Acceptable Use of the Site

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Attempt to gain unauthorized access to the Site, its systems, or other users’ data;
• Interfere with or disrupt the Site, or introduce malware or other harmful code;
• Scrape, harvest, or collect information from the Site through automated means without our written permission;
• Misrepresent your identity or affiliation with any person or organization.

11. Disclaimers

The Site and Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.

12. Limitation of Liability

To the maximum extent permitted by law, Litespeed and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill, arising out of or related to the Site or the Services, even if we have been advised of the possibility of such damages. In no event will our total aggregate liability for any claim arising out of or related to the Services exceed the amount you paid us for Services in the three (3) months immediately preceding the event giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Litespeed and its owners, employees, and contractors from any claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising out of (a) your use of the Site or Services, (b) your violation of these Terms, (c) your violation of any third-party rights or applicable law, or (d) any content, claims, or materials you provide for use in your advertising or on your properties.

14. Governing Law & Disputes

These Terms are governed by the laws of the State of Washington, without regard to its conflict-of-laws principles. Any dispute arising out of or related to these Terms or the Services will be resolved in the state or federal courts located in Clark County, Washington, and you consent to the jurisdiction of those courts.

15. SMS / Text Messaging Terms

When you provide your mobile number and opt in — for example, by checking the SMS consent box when booking a call — you consent to receive text messages from Litespeed Marketing. The program sends appointment confirmations and reminders, account and service updates, and occasional marketing or promotional messages.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply according to your mobile carrier plan.
• To opt out at any time, reply STOP. You will receive a final confirmation message and no further texts unless you opt in again.
• For help, reply HELP or email us at the address in the Contact section below.
• Carriers are not liable for delayed or undelivered messages.
• Consent to receive text messages is not a condition of purchasing any goods or services.

How we handle the information collected through this program is described in our Privacy Policy. Mobile information is never shared with or sold to third parties or affiliates for marketing or promotional purposes.

16. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated through the Site or by email. Your continued use of the Site or Services after changes are posted constitutes your acceptance of the updated Terms.

17. Miscellaneous

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision. These Terms, together with any written agreement or statement of work between us, constitute the entire agreement between you and Litespeed regarding the Site and Services.

18. Contact Us

If you have questions about these Terms, please reach out:

Litespeed Marketing
Vancouver, WA
Email: customer@litespeedmarketing.com
Web: litespeedmarketing.com/contact