Privacy Policy.

Litespeed Marketing (“Litespeed,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit litespeedmarketing.com (the “Site”) or work with us as a client, how we use that information, and the choices you have. By using the Site, you agree to the practices described below.

1. Information We Collect

Information you provide

When you fill out our contact form, request a quote, or otherwise communicate with us, you may share information such as your name, email address, phone number, business name, website URL, and the contents of your message. We collect this information because you choose to send it to us.

Payment information

If you purchase services through our website, we collect billing information including cardholder name, card number, expiration date, CVV, and billing address. Payment data is transmitted securely to our payment processor (Authorize.net) and is not stored on our servers beyond what is necessary to process and manage your subscription.

Information collected automatically

Like most websites, we automatically collect certain technical information when you visit the Site, including your IP address, browser type and version, device type, operating system, referring URL, pages viewed, and the dates and times of your visits. This information is collected through cookies, web beacons, and similar technologies.

Information from clients

If you become a client, we may collect additional information necessary to deliver our services, including business and ad-account information, marketing assets you provide, and access credentials you grant us for advertising platforms (such as Google Ads or Meta Business Manager).

2. Cookies & Tracking Technologies

We use cookies and similar tools to operate the Site, remember your preferences, measure traffic, and improve our marketing. Some cookies are set by us; others are set by third-party services we use, such as analytics and advertising platforms. You can control cookies through your browser settings, but disabling them may affect how the Site works.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide the services you request;
• Process payments and manage billing for ongoing services;
• Operate, maintain, and improve the Site and our services;
• Communicate with you about your projects, account, or our offerings;
• Send service-related messages and, where permitted, marketing emails;
• Measure the performance of our marketing and advertising;
• Detect, prevent, and address fraud, abuse, or technical issues;
• Comply with legal obligations and enforce our agreements.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service providers. We share information with vendors who help us operate our business, such as our payment processor (Authorize.net), email and calendar providers, hosting providers, and advertising platforms. These providers may only use the information to perform services on our behalf.
• Advertising platforms. When we manage ad campaigns on your behalf or run our own ads, information may be shared with platforms such as Google and Meta in accordance with their respective terms.
• Legal requirements. We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights or the safety of others.
• Business transfers. If Litespeed is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Mobile Messaging & SMS Consent

If you provide your mobile phone number and opt in — for example, by checking the SMS consent box when you book a call — you agree to receive recurring text messages from Litespeed Marketing related to your appointment, account, and services. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help.

No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are not shared with any third parties, and we do not sell, rent, or share your mobile phone number with anyone for their own marketing. Phone numbers may be shared only with our SMS service provider (for example, Twilio) strictly to deliver the messages you have requested.

6. Data Retention

We keep your information only as long as needed for the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. Payment data is transmitted over encrypted connections (TLS/HTTPS) and processed by PCI-compliant payment infrastructure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain uses of your data. To exercise any of these rights, please email us at the address below. You can unsubscribe from marketing emails at any time using the link included in those messages; we will still send you service-related communications when necessary.

9. Third-Party Links

Our Site may contain links to third-party websites we do not control. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before sharing your information.

10. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Significant changes may be communicated through the Site or by email.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out:

Litespeed Marketing
Vancouver, WA
Email: customer@litespeedmarketing.com
Web: litespeedmarketing.com/contact